Welcome to the ZenithStream website (domain name is zenithstreamz.com). To ensure that your experience on our website is pleasant and to protect your rights, we have established the following terms of use. Please read these terms carefully before using our website.
- Submission of questions
If you encounter any problems when using our website or services, you can contact us in the following ways:
Email: first-class@zenithstreamz.com
Customer service phone:+1 (351) 251-8909
Provide detailed information, including your name, contact information, order number (if applicable), and a detailed description of the problem so that we can quickly and effectively handle your problem.
Processing time
We are committed to processing your problem as soon as possible after receiving it. Generally, we will respond to you within 48 hours of receiving the question. If your problem requires more time to resolve, we will promptly notify you of the estimated processing time.
Returns and Refunds
If your problem involves product returns or refunds, please refer to the Return and Refund Policy on our website. All return and refund requests are subject to the provisions of our Return and Refund Policy.
Technical Support
If you encounter technical problems while using our website or products, our technical support team is always here to help you. You can contact our technical support team by email or phone to get professional solutions.
Privacy and Security
We value your privacy and information security. Any issues involving personal information will be handled in accordance with our Privacy Policy. Please refer to our Privacy Policy for more information.
FAQ
In order to better serve our customers, we provide a Frequently Asked Questions (FAQ) page on our website. You can visit the FAQ page to find answers and solutions to common problems.
User Responsibility
When submitting a question, you are responsible for providing accurate and complete information to help us handle your issue more effectively. False, inaccurate or misleading information may delay the resolution of the issue.
Modification of Terms
We reserve the right to modify these terms at any time. Any modifications will be posted on this page with the update date. It is recommended that you check these terms regularly to understand the latest regulations.
Thank you for visiting the ZenithStream website and hope that your experience on our website is pleasant! We are committed to providing you with quality service and support.